Contacts

Main Business

Provide communication service utilization information

• ㆍIntroduce communication services (Mobile Phone, High Speed Internet, Telephone, TV, Combined Products)
• ㆍGuide key information and precautions for each stage of service use (subscription, use, and termination)
• ㆍServe useful information such as inquiry of unpaid refund for broadcasting communication, inquiry of optional agreement discount, overseas roaming guidance, etc.

Provide and educate communication service damage prevention information

• ㆍIntroduce financial damage cases (voice phishing, smishing, body cam phishing, romance scams, etc.) through telecommunications services
• ㆍProvide information on damage prevention services such as identity theft prevention services, floating advertisement reporting centers, and mobile phone unfair practices reporting centers
• ㆍGuide to utilize communication services by class (e.g., elderly, youth, disabled, multicultural families, etc.), and provide educational content to prevent damage
• ㆍEducate how to utilize communication services and prevent damage by visiting or via online

How to use the service

• Provide useful information on communication service use, damage cases, and countermeasures
• Provide education on online communication service use and damage prevention by class